Where to enter unlock code?

Post here if you have purchased our software and not received the unlock key

Moderators: adam, admin, Piotr

GaSouthpaw
Senior Member
Posts: 52
Joined: Mon Apr 11, 2022 4:14 pm

Where to enter unlock code?

Post by GaSouthpaw »

So, it's time to renew my license. No problem, did that and got the code ready. Problem is, "Unlock" is greyed out and can't be selected- so where do I enter it so I don't get the pop-up window that says my support license has expired? I need to be able to use the online portal without worrying about it not working for my Saturday show.
Please tell me I'm not going to have to completely reset my program and lose all my work on editing the collections for the online portal!
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: Where to enter unlock code?

Post by adam »

Please open Help -> Unlock while keeping CTRL key pressed.
GaSouthpaw
Senior Member
Posts: 52
Joined: Mon Apr 11, 2022 4:14 pm

Re: Where to enter unlock code?

Post by GaSouthpaw »

Thank you- that did the trick.
Post Reply

Who is online

Users browsing this forum: Ahrefs [Bot], Google [Bot] and 7 guests