no music on new laptop

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Linda Hopper
Member
Posts: 6
Joined: Fri Jul 22, 2022 10:15 am

no music on new laptop

Post by Linda Hopper »

Hi there just had a new laptop windows 11 downloaded siglos can see the words but music is quiet and interweaved with bursts of silence
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: no music on new laptop

Post by adam »

What is a format of karaoke files you are having problems with when playing back?
Linda Hopper
Member
Posts: 6
Joined: Fri Jul 22, 2022 10:15 am

Re: no music on new laptop

Post by Linda Hopper »

CDG
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: no music on new laptop

Post by adam »

Please download and install the following:

https://www.powerkaraoke.com/download/V ... -Setup.exe
Linda Hopper
Member
Posts: 6
Joined: Fri Jul 22, 2022 10:15 am

Re: no music on new laptop

Post by Linda Hopper »

Still the same
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: no music on new laptop

Post by adam »

Please click "File -> Revert to default values" command.
Linda Hopper
Member
Posts: 6
Joined: Fri Jul 22, 2022 10:15 am

Re: no music on new laptop

Post by Linda Hopper »

i have reset to default have you any other suggestions as its still the same
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: no music on new laptop

Post by adam »

Please e-mail an example of a file you are having problems with to [email protected] for testing.
Linda Hopper
Member
Posts: 6
Joined: Fri Jul 22, 2022 10:15 am

Re: no music on new laptop

Post by Linda Hopper »

i will send 1 to you but the files work on my old laptop but not on the new one
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