Youtube/video files crash program

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karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

Youtube/video files crash program

Post by karaokegod73 »

I had a specific request for a version of a song from YouTube two weeks ago. I searched for, downloaded and used the file without issue at the time. Now two weeks later, the program kept shutting down while trying to use the song. Tried new search and download with same results. Nothing has changed with my computer within this time.
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: Youtube/video files crash program

Post by adam »

Please specify a full name and a version number for the program you are referring to.
karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

Re: Youtube/video files crash program

Post by karaokegod73 »

Siglos Karaoke Pro, current newest version
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: Youtube/video files crash program

Post by adam »

Please download and install the following:

https://www.powerkaraoke.com/download/V ... -Setup.exe
karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

Re: Youtube/video files crash program

Post by karaokegod73 »

This was no help whatsoever.

And why would I need it when as I said, I had no problem using the file earlier, and nothing has changed on my system?
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: Youtube/video files crash program

Post by adam »

Do you experience the problem with the one song only? If so, please send it to [email protected]. You may use WeTransfer service to send it to us.
karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

Re: Youtube/video files crash program

Post by karaokegod73 »

I refreshed Windows on my computer and re-installed the program and the file has worked again. I'm not sure which of those fixed it.
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