"CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Get help with the bugs you encounter in our software

Moderators: adam, admin, Piotr

Charanguero092
Junior Member
Posts: 5
Joined: Thu Feb 16, 2023 8:30 pm

"CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by Charanguero092 »

Hello! I have problems playing the songs from youtube of the Siglos Karaoke Player/Recorder 2.
It tells me the error "CANNOT OPEN FILE" and does not load any song! the program closes automatically.
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by adam »

Which release of the program do you have currently installed?
Charanguero092
Junior Member
Posts: 5
Joined: Thu Feb 16, 2023 8:30 pm

Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by Charanguero092 »

adam wrote: Thu Feb 16, 2023 10:59 pm Which release of the program do you have currently installed?
Siglos Karaoke Player/Recorder 2 2.4.1
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by adam »

Please do the following:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to Documents folder -- you will find "sigloslog.txt" file there. Please email it to [email protected].
Charanguero092
Junior Member
Posts: 5
Joined: Thu Feb 16, 2023 8:30 pm

Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by Charanguero092 »

adam wrote: Thu Feb 16, 2023 11:06 pm Please do the following:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to Documents folder -- you will find "sigloslog.txt" file there. Please email it to [email protected].
Hello, I sent the request to the indicated email and I did not get any response, I still have the same problem.
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by adam »

Thank you for the log file. The problem is under investigation.
Charanguero092
Junior Member
Posts: 5
Joined: Thu Feb 16, 2023 8:30 pm

Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by Charanguero092 »

adam wrote: Fri Feb 17, 2023 11:48 am Thank you for the log file. The problem is under investigation.
Thank you! I am waiting for your answer and solution of the problem.
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by adam »

Please download and install the latest release of the program.
Charanguero092
Junior Member
Posts: 5
Joined: Thu Feb 16, 2023 8:30 pm

Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE

Post by Charanguero092 »

adam wrote: Sat Feb 18, 2023 9:37 am Please download and install the latest release of the program.
thank you! that solved the problem.
Post Reply

Who is online

Users browsing this forum: No registered users and 8 guests