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"CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Thu Feb 16, 2023 8:35 pm
by Charanguero092
Hello! I have problems playing the songs from youtube of the Siglos Karaoke Player/Recorder 2.
It tells me the error "CANNOT OPEN FILE" and does not load any song! the program closes automatically.
Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Thu Feb 16, 2023 10:59 pm
by adam
Which release of the program do you have currently installed?
Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Thu Feb 16, 2023 11:02 pm
by Charanguero092
adam wrote: ↑Thu Feb 16, 2023 10:59 pm
Which release of the program do you have currently installed?
Siglos Karaoke Player/Recorder 2 2.4.1
Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Thu Feb 16, 2023 11:06 pm
by adam
Please do the following:
1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to Documents folder -- you will find "sigloslog.txt" file there. Please email it to
[email protected].
Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Fri Feb 17, 2023 9:32 am
by Charanguero092
adam wrote: ↑Thu Feb 16, 2023 11:06 pm
Please do the following:
1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to Documents folder -- you will find "sigloslog.txt" file there. Please email it to
[email protected].
Hello, I sent the request to the indicated email and I did not get any response, I still have the same problem.
Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Fri Feb 17, 2023 11:48 am
by adam
Thank you for the log file. The problem is under investigation.
Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Fri Feb 17, 2023 11:58 am
by Charanguero092
adam wrote: ↑Fri Feb 17, 2023 11:48 am
Thank you for the log file. The problem is under investigation.
Thank you! I am waiting for your answer and solution of the problem.
Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Sat Feb 18, 2023 9:37 am
by adam
Please download and install the latest release of the program.
Re: "CANNOT OPEN FILE" Siglos Karaoke Player/Recorder 2 YOUTUBE
Posted: Sat Feb 18, 2023 9:10 pm
by Charanguero092
adam wrote: ↑Sat Feb 18, 2023 9:37 am
Please download and install the latest release of the program.
thank you! that solved the problem.