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Remote Singer deleting song in queue
Posted: Fri Mar 31, 2023 10:40 pm
by B-Side
Using 2.4.2.5
I have the current queue enabled and it seems like when someone deletes or pushes "move down" on their song in the remote queue, it freezes Siglos completely except for the song and second screen.
I need to close it and open it back up to continue the show.
Re: Remote Singer deleting song in queue
Posted: Sat Apr 01, 2023 9:43 am
by Piotr
Sorry for that. Is it with connect karaoke or local?
Re: Remote Singer deleting song in queue
Posted: Sun Apr 02, 2023 11:48 am
by B-Side
Connectkaraoke
Re: Remote Singer deleting song in queue
Posted: Mon Apr 03, 2023 4:37 am
by Piotr
I hope to fix this in the next release (this week probably). I am sorry for the issue.
Re: Remote Singer deleting song in queue
Posted: Mon Apr 03, 2023 1:44 pm
by B-Side
It's fine. I don't know how long it's been an issue cause I never used the feature until the latest update and maybe no one has used that feature. I was teaching some of my customers the new layout and then it happened.
I do have wait for songs and the remote queue to show empty singers enabled if that helps recreate the issue.
Re: Remote Singer deleting song in queue
Posted: Mon Apr 03, 2023 2:13 pm
by Piotr
Is there a chance you can send me your full settings? Save settings from Settings/Tools will do, as will do the log file.
Re: Remote Singer deleting song in queue
Posted: Tue Apr 04, 2023 1:34 pm
by B-Side
Yea, I can get that for you later this evening.
Re: Remote Singer deleting song in queue
Posted: Thu Apr 06, 2023 11:38 am
by Piotr
Please try this build:
https://www.powerkaraoke.com/download/2 ... -setup.exe
If it still does not work I would need your database to do more poking. Thanks!
Re: Remote Singer deleting song in queue
Posted: Thu Apr 06, 2023 4:28 pm
by B-Side
Tested that build (which I think is the same one I'm already using on my show laptop) on my home PC with a different database. Same results when I delete the song. This was using "local" settings to sign up and test as well. I sent a followup email with that setup.
Re: Remote Singer deleting song in queue
Posted: Fri Apr 07, 2023 1:00 am
by Piotr
Can you please send me also your database? You may use Google drive or wetransfer if it is too large for email.
Re: Remote Singer deleting song in queue
Posted: Fri Apr 07, 2023 4:14 am
by B-Side
Sent you the email.
Re: Remote Singer deleting song in queue
Posted: Fri Apr 07, 2023 5:11 am
by Piotr
Perfect, thanks!
Re: Remote Singer deleting song in queue
Posted: Fri Apr 07, 2023 12:21 pm
by Piotr
I was able to replicate it and this version fixes the issue:
https://www.powerkaraoke.com/download/2 ... -setup.exe
Please let me know!
Re: Remote Singer deleting song in queue
Posted: Fri Apr 07, 2023 4:49 pm
by B-Side
I will test it tonight! Thanks!
Re: Remote Singer deleting song in queue
Posted: Sun Apr 09, 2023 3:16 pm
by B-Side
Fixed the bug, but had a random crash. Couldn't replicate, so I ignored it.