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Siglos Professional suddenly becoming slow

Posted: Wed May 17, 2023 2:36 pm
by 1okedoke
Hello, Suddenly my Siglos Professional program has become very slow, showing the blue spinning wheel when searching for a song etc.
Could the latest Windows update cause this?
Should I go back to default settings or buy the latest Professional update thanks?

Re: Siglos Professional suddenly becoming slow

Posted: Wed May 17, 2023 9:19 pm
by adam
Which release of the program are you currently running?

Re: Siglos Professional suddenly becoming slow

Posted: Wed May 17, 2023 9:25 pm
by 1okedoke
Hello Adam,
Was using 2.0.69 but now have bought the latest update.
I am in the process of importing my songs.
Will let you know thanks.

Re: Siglos Professional suddenly becoming slow

Posted: Wed May 17, 2023 11:04 pm
by 1okedoke
Hello there,
I have the latest update 2.4.3.8.Still having trouble playing the mp4 Karaoke tracks which have colour. The lyrics and music are not in sync. The cd-gs seem fine. Not sure what settings I need to change please and thank you.

Re: Siglos Professional suddenly becoming slow

Posted: Thu May 18, 2023 10:16 am
by adam
Please try to download, and install the following:

https://www.powerkaraoke.com/download/V ... -Setup.exe

Re: Siglos Professional suddenly becoming slow

Posted: Thu May 18, 2023 6:40 pm
by 1okedoke
Hi Adam,
Sorry that didn't work.Only the cdg-mp3 work and now the latest program is crashing frequently thanks.
The mp4s speed up and sound is jumbled.

Re: Siglos Professional suddenly becoming slow

Posted: Thu May 18, 2023 6:47 pm
by 1okedoke
Hello,
Where in settings can you adjust the time to quickly start a song when you click 'start ' thanks?

Re: Siglos Professional suddenly becoming slow

Posted: Thu May 18, 2023 6:52 pm
by 1okedoke
And also where in settings can you adjust the time when you click 'go to next' where there is quite a delay thanks?

Re: Siglos Professional suddenly becoming slow

Posted: Thu May 18, 2023 9:36 pm
by adam
Please do the following:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to My Documents (or Documents on Vista) -- you will find "sigloslog.txt" file there. Please email it to [email protected].

Re: Siglos Professional suddenly becoming slow

Posted: Fri May 19, 2023 7:33 am
by 1okedoke
Hi Adam--just sent you the log. Thanks Jennifer O'Dea .Not sure if a Windows update has caused this. Thanks so much for your help.

Re: Siglos Professional suddenly becoming slow

Posted: Mon May 22, 2023 1:24 am
by hornet59
1okedoke wrote: Thu May 18, 2023 6:52 pm And also where in settings can you adjust the time when you click 'go to next' where there is quite a delay thanks?
Go to Settings then click on KJ adv in the left column. In the Playback section look for Wait time before allowing 'Go To Next' (in seconds).

Re: Siglos Professional suddenly becoming slow

Posted: Mon May 22, 2023 2:10 am
by 1okedoke
Thanks so much.

Re: Siglos Professional suddenly becoming slow

Posted: Wed May 24, 2023 11:40 pm
by 1okedoke
Hi there, still having problems with new release: mp4s won't play properly, when I work behind the scenes( addings singers, searching for songs etc ) Siglos Professional is so slow, can't click onto any windows opened. I have reinstalled the version, gone back to an older version, reinstalled the video codec application and installed the latest one too.
Everything was fine a week a go with the version I was using, then the problems started. Don't know what has caused this!
My laptop is 8 years old .Could a Windows update cause this thanks? Maybe time for a new laptop.???Any suggestions please.

Re: Siglos Professional suddenly becoming slow

Posted: Thu May 25, 2023 3:53 pm
by B-Side
Hey, just to see if it is windows causing something, could could try doing a CHKDSK and an SFC scan. Both of which are done with powershell or command prompt.


If you're tech savvy, here are some helpful links to complete these checks:
https://www.avg.com/en/signal/how-to-use-chkdsk-windows

https://support.microsoft.com/en-us/top ... 6e85d4094e

If you've never done these before, please read the full articles before doing anything so you understand the process and that you don't mess something up.

Re: Siglos Professional suddenly becoming slow

Posted: Thu May 25, 2023 5:36 pm
by 1okedoke
Hey there,
Have decided to buy a new laptop thanks and will let you know how I get on with using the latest Siglos Professional update 2.4.3.8.
Thanks everyone for your prompt support here. Much appreciated.