Get Help & Advice on Installing & Using Karaoke Software by Power Karaoke

Hello,
Have the latest version of Siglos Professional.2.4.3.8 Lyrics are lagging behind the music when playing MP4s that have the coloured background.Some of them have the music scambled too. Have installed Video codec. Not sure what the problem could be thanks. Any ideas please?

I am investigating the issue. Is there a chance you could send us one of the MP4 files you are using?

Hi there,
Yes will do on Thursday as away on a trip thanks.
Fantastic support.

Hi there,
I sent Adam a silos log file on my previous post about my Siglos Professional suddenly becoming slow, so I updated to latest version, but having problems with playing my mp4s.
This happened after a recent Windows update. Could this be the problem thanks?

Hi Piotr and Adam,
Have sent you two mp4s via Google Drive, thanks so much.

Got it, thanks!

Hi there Piotr,
Any issues with the mp4s thanks?

I will have a test build for you tomorrow, thank you for your patience.

Thanks so much Piotr.Know you are busy!

Please download version 2.4.3.9:

https://www.powerkaraoke.com/download/s ... ?v=2.4.3.9

If it still does not work please resend the log file.

Thanks Piotr.Have bought a new computer and I am in the processing of importing the database using the previous version. Will let you know.
Thanks for everything you have done for me.

Hey Piotr and Adam,
Bought a new laptop and the latest version is awesome!
No more issues. Thanks so much for all you have done trying to sort out my problem.
Will be writing a testimonial about your awesome support.
Thanks once again!