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Cannot Rip + Cannot Read = Two Products that don't work

Posted: Mon Jan 29, 2007 4:03 am
by cseeger
I've just purchased PowerKaraoke Burner and PowerKaraoke Player and both are duly registered and activated as licensed copies. Second, I have rebooted my computer and I still have problems with both applications.

1- I'm trying to rip .cda files from Karaoke CD+G disks to my hard drive. This can't be an unusual activity since every single one of my 100+ legally purchased, name-brand karaoke disks use this format.

2. It appears as though Burner successfully rips the file as a file is created and they're rather large when using the BIN output option.

3. Player sees the file and I can select it and add it to the playlist, but when I hit play, no sound or graphics are reproduced.

4. I tried opening these ripped files with MS Media Player and it displays a graphic that says EVALUATION but produces no sound either.

5. I have a totally standard IBM Thinkpad PC that's about a year old, so this can't be a HW incompatitibility issue.

6. I also tried the different settings options you recomended. Same result.

7. I'm pretty fed up with this SW at this point. Can I just a get a refund? :cry:

Posted: Mon Jan 29, 2007 7:30 am
by admin
It looks like your CD drive does not read CD+G subcodes. Please email us with your details.