Video is garbled

[msaudinaitis]

Hello,

Need some help on this one. On occasion, a very select few files burn with the video portion garbled. The audio consistently comes through fine. I have tried changing the settings to just about all of the available combinations (using a LOT of CDs) and it doesn't change. I have tried burning them using the CDG file and also by creating a BIN file. I burn them at 1X speed. Same results over and over again on just those specific files.

I downloaded the trial of CDRWIN, noting your FAQs of burning with their product. I loaded the BIN files ( as you recommended) of the same files to set the tracks and the video portion came through fine (the audio always did).

So what do I need to change on the PowerBurner to get it to work? Your product is a lot easier to use and I'd like to get it to work so I don't have to reburn in CDRWIN.

Thanks,

Mike S.

[admin]

Please try switching 'Don't generate error correction codes' option -- it might help.

How have you created the files? Are they ripped from a CD or created with some authoring software like PowerKaraoke? Can you email me a CDG file that is causing problems?

[msaudinaitis]

Hello,

I tried switching 'Don't generate error correction codes' option and burned another cd with the 'problem' files.

Now it created a dark blue box within a light blue frame, displaying the garbled graphics within the dark blue box.

I also sent you one of the files I'm experiencing this problem with under a separate email.

Please keep me posted on this as I'm really curious as to what causes this and how to fix it.

Thanks,


Mike S.

[admin]

When burning please make sure that 'Don't generate error correction codes' option is switched off. The file did not have proper error correction codes. When burning with CDRWin on CD+G compatible burner the burner adds these codes. Power CD+G Burner adds the codes itself -- it does not depend on the burner to do this.

But I have discovered that there might have been a bug in the code that was causing problems. I have fixed it -- please download the software once again and give it a try (version number is still 1.2.1, but the bug is fixed).

[msaudinaitis]

Hi,

I just sent you an email concerning this. I downloaded the new file, installed it, made sure that the settings were as you suggested and burned another cd with 3 of the 'problem' files.

They all burned perfectly, as expected. Audio and graphics came through fine.

Thanks for your expeditious handling of this matter. You do good work!

Mike S.

[msaudinaitis]

Hello,

Recently I downloaded several CD-G files. When testing the files out on a player within the PC, they worked fine. When I burned them (a total of 18 tracks), about 1/2 of them had bad, or more accurately, complete unintelligible graphics. The audio portion, as usual, came through fine.

I checked the settings you suggested for the burner and they were as you suggested. I burned the files at a speed of 1X.

Any other thoughts/suggestions.

Thanks,

Mike S.

[admin]

Please email me a CDG portion of the file that is causing problems. Are you using default burn settings?

[admin]

Thanks for the files -- I hope I have found the problem. Please go to our website and download version 1.2.2. It should fix what was wrong.

The files had some additional information in them -- not only CD+G (they were probably ripped with Audiograbber) and it confused error correction alogrithm. I hope it is fixed now.

[msaudinaitis]

Hello and thanks again..

It worked perfectly. Thanks for the quick response and resolution to this issue.

Mike S.