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HELP! I am getting an error ....

Posted: Sat Nov 15, 2008 11:19 pm
by nessamarie003@yahoo.com
I'm getting an error when i try and open up the Free Trial of the Karaoke DVD Burner. It says "The application has failed to start because its side_by_side configuration is incorrect. Please see the application event log for more detail."

What the heck does that mean??! and where is the application log??


:( If you can offer any help please respond....

thank you,

Vanessa

Posted: Sun Nov 16, 2008 8:07 am
by admin
It looks like the software did not install correctly. Please try running this program:

http://www.powerkaraoke.com/download/vcredist_x86.exe

and see if it helps.