Burner hangs while preparing image files

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kevlar119
Newbie
Posts: 1
Joined: Sun Mar 08, 2009 3:51 pm

Burner hangs while preparing image files

Post by kevlar119 »

I've had the program stop responding several times now while preparing image files ...and even while burning the cd. I've also had the audio file problem just start (just downloaded all codecs as suggested in other posting). I have the latest version. Any suggestions? I have to make vista stop the program and then restart it...it works fine for a bit and then does it again.
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Please send a log file created by Power CD+G Burner to support@powerkaraoke.com. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory (if you are using Windows Vista please press Ctrl+L and the
folder containing the log file will be displayed). This will allow us to
find what the problem might be.
New Guy

Post by New Guy »

Was this ever resolved? I have the same issue.
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Please send the log file to support@powerkaraoke.com as described above.
Holler
Senior Member
Posts: 168
Joined: Wed Oct 08, 2003 10:21 pm

Post by Holler »

Typically, this problem is caused by a corrupt zip file.

Is there still an issue?

:)
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