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Issue with Siglos Karaoke Pro

Posted: Sun Feb 07, 2010 6:57 pm
by Westsailor
I've downloaded the demo and I have to tell you it seems to be just what the doctor ordered. Except for one thing.

When I try to use a fill-in playlist, everything works as intended until its time for a fill-in song to begin to p;ay. Then I get a error popup saying "bass.dll is wrong" (version 2.3 is needed).

I can click OK a few times and the fill in MP3 starts playing but I'm sure that's not the way it's supposed to be.

I'm running WinXP (pro) SP3 and have no issues with any other media players.

I've looked all over the net and apparently Bass.dll (ver 2.3) no longer is available. All I find is Bass_acc (ver 2.4 something). I've extracted both into the 'root' siglos karakoe folder as well as into my windows\system filder. reboot, No joy.

Any suggestions?

Posted: Mon Feb 08, 2010 1:42 am
by adam
Please try to reinstall Siglos.

Posted: Mon Feb 08, 2010 8:13 pm
by Westsailor
Thatnks for being so responsive.. I'll try reinstalling

Should I simply reinstall over the existing install (which seemed to install fine) or

Should I uninstall first then reinstall from 'scratch'?

It's interesting that the (ripped) Karaoke MP3 files play fine while a 'normal' (fill-in playlist) MP3 caused the error. Just curious. Are there two seperate, different 'players' involved?

Posted: Tue Feb 09, 2010 1:30 am
by adam
You do not have to uninstall the program prior to reinstalling it.

Could you please send an example of the file that is causing the error to support@powerkaraoke.com for testing.