PLZ HELP

Get help with the bugs you encounter in our software

Moderators: admin, Piotr, adam

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sproz081179
Newbie
Posts: 1
Joined: Tue Mar 09, 2010 11:16 am

PLZ HELP

Post by sproz081179 »

hi i have just purchased a copy of the power cdg burner,after trying the trial version, it has picked up my writer which is a sony optiarc ad 5170a, but when i go to burn my disc, it starts initialising the image files, then pops up that it cant burn the file and something about internalburner, please help with this problem, or tell me if my writer is compatible with this program, thanks
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Please contact support@powerkaraoke.com directly. Send a log file created by Power CD+G Burner. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory (if you are using Windows Vista or Windows 7 please run Power CD+G Burner, press Ctrl+L and the folder containing the log file will be displayed).
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