Code not working

[April]

Tried numerous times w/the copy paste function. Even uninstalled and reinstalled the software completely removing registry entries. Still does NOT work. Lastly tried manual entry of info. Still does not work. Code is no good. Please assist!

[April]

FYI this is for the Power CD&G Player

[April Villegas]

FYI: Tried this on Vista first since it's my main HDD on my system. When I read all the nightmares in your forums, tried it in XP. Regardless of which mail client or O/S I used, your 'autofill' function adds a blank space at the beginning. Removed the space. Still doesn't work. Tried manually typing the information in. Still doesn't work. Should NOT be having issues at purchase of a product. Especially with no 'real' tech support. Please reply asap, or will either ask for refund or report as fraud and purchase a program that has some type of support!
TYVM.
FYI: Sent an email 'already' to your 'tech support' with numerous screenshots just in case I get the token' CONTACT SUPPORT @ THIS EMAIL answer I see so frequently on here.

[adam]

The new unlock code was e-mailed to you. Please use it to unlock the program.

[April Villegas]

TYVM the new code works fine. Unsure of why the email it uses is an invalid one, guessing you had to use a new address to generate a different code. Concerned that should anything ever happen to my HDD I won't remember the address, since it doesn't exist. Anyways, TY for the prompt reply.