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Power CD+G Burner won't start up.
Posted: Sun Dec 19, 2010 12:31 am
by moundtown
I installed the demo version of Power CD+G Burner but when I try to run it the program seems like it is starting but then just shuts down. I have Windows XP Pro.
Posted: Sun Dec 19, 2010 2:31 am
by adam
Please try to reinstall the program.
Posted: Thu Dec 23, 2010 11:55 am
by Guest
I have uninstalled and reinstalled the program twice with the same results. It simply will not start. When I try to start the program I get an an hourglass like it wants to run but then nothing happens.
Posted: Fri Dec 24, 2010 1:53 am
by adam
Is your Windows system up to date?
Posted: Fri Dec 24, 2010 2:17 pm
by Guest
adam wrote:Is your Windows system [please do not post unlock codes]date?
Sorry, but I don't understand this question.
Posted: Sat Dec 25, 2010 3:01 am
by adam
I'm sorry for this. The post now is corrected. Do you have the latest Windows service pack installed?
Posted: Tue Jan 04, 2011 12:57 am
by Guest
adam wrote:Is your Windows system up to date?
Yes, Windows XP Pro SP3 with the latest updates.
Posted: Tue Jan 04, 2011 2:05 am
by adam
Please send a log file created by Power CD+G Burner to
support@powerkaraoke.com. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory.
Posted: Tue Jan 04, 2011 9:51 pm
by Guest
Sounds like .net is not installed. Try installing optional custom items in windows update. Select and install .net!
Posted: Thu Jan 06, 2011 5:02 am
by Piotr
There is no need for .NET with our software.
Posted: Fri Jan 07, 2011 4:26 am
by Guest
adam wrote:Please send a log file created by Power CD+G Burner to
support@powerkaraoke.com. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory.
There is no such file in that directory. Wouldn't the program need to start up at least once for that file to be created?
Posted: Fri Jan 07, 2011 6:17 am
by Piotr
If the file is not there than the program does not even begin to run. Please check if your antyvirus software is not blocking it.