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Can't update my Power Karaoke Pro

Posted: Mon Jun 06, 2011 9:27 pm
by Dana48457
I have tried to purchase a year of updates for the second year and now my credit card will not go through.
Dana Brackins
email carbon_cowboy@yahoo.com

Can the information be sent email to you or is there another way to do the transaction.

I think it has something to do with the new way of picking which card to pay with I have found that the double visa thing don't work well.

Posted: Mon Jun 06, 2011 11:58 pm
by adam
You were e-mailed an alternate link to place the order for the Siglos Pro license renewal.

Posted: Thu Jun 09, 2011 7:47 am
by Dana48457
got it but was charge extra for going that route. I have know Idea why I couldn't the other way I have always paid that way with the same card. I still thing there is a bug with the double card selection K.I.S.S.

Posted: Thu Jun 09, 2011 2:11 pm
by Piotr
Please email us and we will sort out the extra charge.

License renewal

Posted: Sun Jun 26, 2011 10:26 am
by DTFuqua
If I purchase siglos pro, do I have to keep buying a new or renewal license every so often?

Posted: Sun Jun 26, 2011 12:05 pm
by adam
The license renewal is not mandatory. However, when one wants to upgrade the program or receive support after one year passes since the day of purchase, the license has to be renewed.