Page 1 of 1

SKP2 crashes on startup

Posted: Mon Dec 22, 2014 2:05 pm
by pontoonman22
System: Win 7 Pro

When I start SKPlayer2 I get an app crash message (the program window does not come up). Here's the message info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Siglos2.exe
Application Version: 2.0.25.1
Application Timestamp: 539bf897
Fault Module Name: Siglos2.exe
Fault Module Version: 2.0.25.1
Fault Module Timestamp: 539bf897
Exception Code: c0000005
Exception Offset: 00067d47
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I have uninstalled, run ccleaner on the registry, reinstalled, and even ran the siglos2_default.reg program listed in another recent & similar thread, but the the program still crashes.
Any suggestions on what to try next?

Posted: Tue Dec 23, 2014 1:45 am
by adam
Please try to run the program using "Run as administrator" command.

Posted: Tue Dec 23, 2014 8:56 pm
by pontoonman22
Some Progress:

1. Starting skp2 in the "run as admin" mode made no difference -- it still crashed immediately upon invoking it.

2. I thought maybe there was some strange interaction between the graphics driver and skp2 so I loaded the latest AMD driver (mine was over a year old) and good news, skp2 started OK. What was actually causing it to crash is still a mystery, but the newer driver did make a difference. But, it now crashes after startup.

3. After skp2 starts, invoking any function with a dialog box and clicking OK causes an immediate crash. It seems that clicking on OK is the key event to send it into a crash. For example, when I go to load a song from disk, it will crash when I click OK in the dialog box. Or when going through the setup menus, all is well until I click OK at which time it crashes.

Any ideas?

Posted: Wed Dec 24, 2014 12:36 am
by adam
Please download and run the following file:

http://www.powerkaraoke.com/download/si ... efault.reg

It will revert Siglos to default settings. Should the problems persist, please let us know.

Posted: Wed Dec 24, 2014 2:37 pm
by Guest
Sorry, this did not fix the issue.

It continues to crash whenever the OK button is clicked in a dialog box.
Here's the dump info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Siglos2.exe
Application Version: 2.0.25.1
Application Timestamp: 539bf897
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000005
Exception Offset: 00084627
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789