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songs not playing ?

Posted: Fri Jan 02, 2015 8:15 pm
by Crishna
hi there, i'm having a bit of issue here, i have a database in siglos karaoke profesional of 15422 songs... all playing well, today, i got 2 new CDG, so i imported them into my database, and tested them in the play rotation, but there is no sound. if i take any of the existing 15422 songs, im hearing everything.

the songs are also working in karafun and in winamp or windows media player.

in siglos, i see the text, but nothing comes out.

is there some things i can do to troubleshoot this ?

best regards

Posted: Sat Jan 03, 2015 1:58 am
by adam
Please make sure there a MP3 file with soundtrack for each CDG file you have.

Posted: Sat Jan 03, 2015 2:28 pm
by Crishna
yes there are, filenames identical, i tried inside the zip a,d unziped as well. what bugs me is that karafun play the cdg and mp3, ziped or not. while siglos do not.

i had those 15k songs before upgrading siglos, and 3 weeks ago, i did an update. and past couple of days, i added more songs. those are not playing. is there a way to get logs on whats going on with siglos, or a debug mode ?

or you have anything else in mind ?

Posted: Sun Jan 04, 2015 2:28 am
by adam
Please e-mail an example of a song you are having problems with to support@powerkaraoke.com.

Posted: Sun Jan 04, 2015 3:52 pm
by Crishna
adam wrote:Please e-mail an example of a song you are having problems with to support@powerkaraoke.com.
Thanks, i just did!

Posted: Tue Jan 06, 2015 12:25 am
by Crishna
Thanks for your support Adam, disabling this option fixed the issue.

you can close this thread !

much appreciated!