Need Help fast with Registering

Post here if you have purchased our software and not received the unlock key

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wcstormie
Newbie
Posts: 1
Joined: Fri Aug 27, 2010 12:27 pm

Need Help fast with Registering

Post by wcstormie »

I purchased the Power Karaoke CD-G Burner from buykaraokedownloads.com. However never received an email with the unlock code. BUT the buy karaoke website has given me the unlock code. BIG HOWEVER, when I enter the unlock code into the software it will NOT unlock it. This is very important my daughter needs these karaoke songs for a contest she is in TONIGHT! PLEASE PLEASE PLEASE Help
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Piotr
Admin
Posts: 2024
Joined: Mon Mar 08, 2010 10:48 am

Post by Piotr »

The best way to enter the unlock code is to select the entire email with the unlock key (press Ctrl+A), and then copy it to the clipboard (press Ctrl+C). All fields in Unlock dialog should be populated.

If this does not work please copy and paste the unlock code. To do this copy it in the registration email (select it with mouse and press Ctrl+C) and then paste into the dialog box (activate unlock code edit box and press Ctrl+V).You may also do the same for email address, as unlock code depends on it.

If this still does not work please send us a screenshot of About and Unlock dialog boxes. Instructions on creating the screenshot can be found here:

http://www.powerkaraoke.com/help/screenshot.htm
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