Power CD+G Burner won't start up.

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moundtown
Junior Member
Posts: 4
Joined: Sun Apr 26, 2009 11:35 am

Power CD+G Burner won't start up.

Post by moundtown »

I installed the demo version of Power CD+G Burner but when I try to run it the program seems like it is starting but then just shuts down. I have Windows XP Pro.
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Please try to reinstall the program.
Guest

Post by Guest »

I have uninstalled and reinstalled the program twice with the same results. It simply will not start. When I try to start the program I get an an hourglass like it wants to run but then nothing happens.
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Is your Windows system up to date?
Last edited by adam on Sat Dec 25, 2010 2:59 am, edited 1 time in total.
Guest

Post by Guest »

adam wrote:Is your Windows system [please do not post unlock codes]date?
Sorry, but I don't understand this question.
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

I'm sorry for this. The post now is corrected. Do you have the latest Windows service pack installed?
Guest

Post by Guest »

adam wrote:Is your Windows system up to date?
Yes, Windows XP Pro SP3 with the latest updates.
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Please send a log file created by Power CD+G Burner to support@powerkaraoke.com. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory.
Guest

Post by Guest »

Sounds like .net is not installed. Try installing optional custom items in windows update. Select and install .net!
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Piotr
Admin
Posts: 2024
Joined: Mon Mar 08, 2010 10:48 am

Post by Piotr »

There is no need for .NET with our software.
Guest

Post by Guest »

adam wrote:Please send a log file created by Power CD+G Burner to support@powerkaraoke.com. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory.
There is no such file in that directory. Wouldn't the program need to start up at least once for that file to be created?
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Piotr
Admin
Posts: 2024
Joined: Mon Mar 08, 2010 10:48 am

Post by Piotr »

If the file is not there than the program does not even begin to run. Please check if your antyvirus software is not blocking it.
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