New bug

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gary doyle
Junior Member
Posts: 2
Joined: Wed Apr 03, 2013 2:22 pm

New bug

Post by gary doyle »

Siglos Professional becomes non-responsive upon hitting Start for queued song. was working fine for first day after purchase and set up.
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Please do the following:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to My Documents (or Documents on Vista) -- you will find "sigloslog.txt" file there. Please email it to support@powerkaraoke.com.
gary doyle
Junior Member
Posts: 2
Joined: Wed Apr 03, 2013 2:22 pm

new bug - pgm freeze upon start

Post by gary doyle »

Thanks, Adam. I emailed the siglos.txt file from the log as you instructed.
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