I'm running Windows 7. Purchased Karaoke Video Creator, installed the program from the link provided in the order confirmation email. Then copied and pasted the name, email and unlock code into the unlock dialog box. Clicked "OK" and nothing happens. There is no response. The only response is if I click on the "cancel" button and then the whole dialog box disappears and program is still in trial mode. I've tried typing in all the information. I've uninstalled and reinstalled the program. Tried entering the information in safe mode. The result is still the same, the "OK" button does not do anything and that dialog box just remains open unless I click "cancel"
I've emailed a screen shot of that dialog box and the about page to Support, but have not received any response. Can anyone help me? Thank you.
unlock dialog box "OK" does not respond
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