unlock dialog box "OK" does not respond

Post here if you have purchased our software and not received the unlock key

Moderators: admin, Piotr, adam

singsing
Newbie
Posts: 1
Joined: Fri Apr 11, 2014 7:03 pm

unlock dialog box "OK" does not respond

Post by singsing »

I'm running Windows 7. Purchased Karaoke Video Creator, installed the program from the link provided in the order confirmation email. Then copied and pasted the name, email and unlock code into the unlock dialog box. Clicked "OK" and nothing happens. There is no response. The only response is if I click on the "cancel" button and then the whole dialog box disappears and program is still in trial mode. I've tried typing in all the information. I've uninstalled and reinstalled the program. Tried entering the information in safe mode. The result is still the same, the "OK" button does not do anything and that dialog box just remains open unless I click "cancel"

I've emailed a screen shot of that dialog box and the about page to Support, but have not received any response. Can anyone help me? Thank you.
Dana48457
Senior Member
Posts: 884
Joined: Wed Feb 10, 2010 10:32 am

Post by Dana48457 »

Just for kick check the date and time on your computer to see if it is set right. I have heard of this causing issues.
Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests