crashes when accessing tools

uberstonks · Post by **uberstonks** » Sun Apr 27, 2014 6:49 am

just reinstalled siglos karaoke pro after wiping my laptop and reinstalling everything. I had saved the "my karaoke" folder from the last install I had to preserve the database etc. loaded up fine so I installed the latest update. Seemed ok but I wanted to change a few settings. Now every time I try and access the tools the program crashes. ( Win Vista 64 ) tried re-booting but just continues to crash

Post by **adam** » Sun Apr 27, 2014 8:47 am

I'm sorry that you are having problems with our software.

Please try running this registry script:

http://www.powerkaraoke.com/download/si ... efault.reg

It should revert all settings to default. If it does not help please delete siglos.db file from My Documents/My Karaoke.

uberstonks · Post by **uberstonks** » Mon Apr 28, 2014 2:04 am

I tried running the script - still crashes.
Tried deleting the database and let the program create a new one - still crashes.
Did a complete uninstall - reinstall - Did not create a database (It takes 2 hrs to scan and enter all my zip files) No change still crashes every time I try and open the tools menu.

All I have done is put a fresh installation of Win Vista 64 on my laptop..... Help !!!!

uberstonks · Post by **uberstonks** » Mon Apr 28, 2014 3:03 am

ok..just uninstalled again. loaded an older version I had ( 1.2.39 ) Added a few songs to the database to create one.
Worked great so I upgraded to latest version and again It crashes every time I try and access the tools !!!!!!

Post by **adam** » Mon Apr 28, 2014 10:03 am

Please do the following: 1. Run the program 2. Click in the program main window 3. Press Ctrl+Shift+L 4. Message "Log enabled" should appear 5. Restart the program 6. Follow the actions leading to the problem 7. Exit the program 8. Go to My Documents (or Documents on Vista) -- you will find "sigloslog.txt" file there. Please email it to support@powerkaraoke.com.

whittonspawn · Post by **whittonspawn** » Wed Dec 16, 2015 10:04 pm

I have the same problem but figured out that if im playing a song i can acces the tools without crashing.. Weird.

whittonspawn · Post by **whittonspawn** » Sun Jan 17, 2016 11:10 pm

BINGO I had the same problem but somehow it was fixed with the latest versions.

Paul3480 · Post by **Paul3480** » Sun Feb 19, 2017 11:01 am

I had same issue version 2.03 with windows pro 7 64 bit would not open error message program will close trouble shoot the settings.
No settings fixed the issue
Downloaded the newer version I think it is 2.07 works fine so far that is. I just installed it a few minutes ago in trial mode the program opened did not crash

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