upgrade

[pepr10@aol.com]

I went online and attempted to upgrade ($19) my karaoke player/recorder 2 and also add the additional year ($15). I put my credit card information in and continued to the next window but never could tell if it completed the transaction. A couple of hours later my credit card company called me to ask if I had authorized the transaction - I assured them I had; however, at this point the charge has not appeared on my credit card. I really needed this upgrade - my software has reverted to the trial version and if this doesn't get fixed pronto I'm going to be looking into getting a player/recorder from a different company.

Please address this problem ASAP and let me know what's going on. I need this situation resolved because I don't have any way to play my karaoke cd's at this time.

Pepper Krugman

[adam]

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