Can't access my program

[kathymathison]

I purchased my Professional Siglos program approx 5 years ago. About 4 months ago Microsoft offered me a chance to upgrade my Toshiba laptop Windows 7 to Windows 10 for free. It was a short time offer so I upgraded to renew my laptop. In doing so, my Siglos program reverted back to the trial version. If I had known this would have happened I would not have upgraded. It has caused me a lot of problems. I have sent several emails to PowerKaraoke to help me with my unlock code but have received no reply.
Due to a series of unfortunate circumstances my husband and I have moved several times in the last few years. My unlock code is somewhere in my storage and I am unable to access it.
I DID purchase the program and only used it on the only laptop that I have. I have not shared the program with anyone else.
I have a music gig coming up on February 11 and it would sure be nice to use my Siglos Professional software and not a bunch of CDs.
If anyone has any suggestions, please let me know.

Thank you,

Kathy Mathison
Bend, Oregon

[Piotr]

I cannot find your earlier emails, I am not sure why they did not reach us, we reply to all support requests.

I have sent you your code for Siglos Professional. But please remember that the purchase includes one year of free updates and support. You may still use the original version or any version released within the year after purchase, but to use the latest one you need to purchase a renewal package.