SKP 2.3.7.12

Get help with the bugs you encounter in our software

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darkdoguk
Member
Posts: 6
Joined: Sun Mar 13, 2022 6:11 am

SKP 2.3.7.12

Post by darkdoguk »

I've just updated to this version but when accessing settings a prompt appears: "Please enter a number"
Clicking OK sends you to settings but I'm sure it will become annoying over time.
hornet59
Senior Member
Posts: 1246
Joined: Thu Aug 28, 2008 9:09 pm

Re: SKP 2.3.7.12

Post by hornet59 »

Hmmmm funny, I don't get that prompt. My SKP is all set to go when I access the settings.
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Piotr
Admin
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Joined: Mon Mar 08, 2010 10:48 am

Re: SKP 2.3.7.12

Post by Piotr »

darkdoguk wrote: Sun Mar 13, 2022 6:18 am I've just updated to this version but when accessing settings a prompt appears: "Please enter a number"
Clicking OK sends you to settings but I'm sure it will become annoying over time.
Can you please email me your log file? To create it:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to Documents -- you will find "sigloslog.txt" file there. Please email it to info@powerkaraoke.com

Thanks!
darkdoguk
Member
Posts: 6
Joined: Sun Mar 13, 2022 6:11 am

Re: SKP 2.3.7.12

Post by darkdoguk »

Thanks for the replies.
Weirdly, the problem seems to have disappeared overnight???!

I've got a gig this afternoon so we'll see how things go.
Thanks again.
darkdoguk
Member
Posts: 6
Joined: Sun Mar 13, 2022 6:11 am

Re: SKP 2.3.7.12

Post by darkdoguk »

Oh no.
Problem reappeared setting up for gig.
Can't change my venue display screen or disable it.
It's showing the name of previous venue.

Log details emailed to support.
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Piotr
Admin
Posts: 2023
Joined: Mon Mar 08, 2010 10:48 am

Re: SKP 2.3.7.12

Post by Piotr »

Got the file, but cannot reproduce the problem. Can you please send me a screenshot?
darkdoguk
Member
Posts: 6
Joined: Sun Mar 13, 2022 6:11 am

Re: SKP 2.3.7.12

Post by darkdoguk »

Rolled back to previous version of SKP to get through the gig
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