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Posted: Fri Jul 25, 2014 2:49 pm
by hornet59
Adam or Piotr
Is there any progress on the fix for this problem?
Posted: Wed Jul 30, 2014 12:58 pm
by hornet59
Hello?? Adam?? Piotr?? Can you guys give us any update on fixing the problems with 25.1?
Posted: Thu Jul 31, 2014 9:02 am
by Dana48457
Okay guys think it is time to get some answers on this I have a friend that wants the program but won't get it because of the issues he see here on the forum.
Posted: Wed Aug 06, 2014 4:53 pm
by hornet59
C'mon guys .... we've been bragging for a long time that the best tech support is right here. All of a sudden nothing! No Update ... No Nothing!
Dana can't recommend KP to the other KJ until 25.1 is fixed! Make us proud again that we have the best of the best tech support!!!
Posted: Wed Aug 06, 2014 5:16 pm
by Dana48457
Yea what hornet said!
same issue
Posted: Thu Aug 07, 2014 11:09 pm
by jhakala1963
I have the runtime error sometimes, I restart the program and it works fine. sometimes i'll let the laptop totally load up before I start the program and it seems to work most of the time. I am running on win 8.1. I am not in a hurry like these other guys

It is the 2.21.1 that I am running.
Posted: Sun Aug 10, 2014 4:37 pm
by hornet59
Adam or Piotr
Are you getting closer to a fix for 25.1? At least give us some kind of info about how things are going. All of a sudden you guys just stopped talking. Is it that bad?

Posted: Wed Sep 10, 2014 12:44 pm
by Dana48457
Having all kinds of issues can some one tell me how to run the default reg reset I have down loaded it and hit run and it just brings up a text box and I know there is more than that to it but only ran it once years ago need help now doing it again.
Posted: Thu Sep 11, 2014 12:00 am
by adam
You need to save the file on your computer using File -> Save in your Internet browser, and then run the file by double-clicking it.
Posted: Thu Sep 11, 2014 5:46 pm
by Dana48457
Didn't help. I sure hope you guy come up with a fix soon, I won't be using the program any longer until something is done, causing me to much trouble and Singers don't understand, or care they just want to sing not wait on me to restart computer over and over.
Posted: Thu Sep 11, 2014 6:07 pm
by hornet59
I really think we'll need to stay with 24 until the new version comes out.
Posted: Sat Sep 13, 2014 2:47 pm
by Dana48457
Adam, I downloaded file and then saved it to my Download folder but it just copied it to there was still in my download on my browser. Clicked on it and it opened to run. I clicked run and then the text box opens up. nothing else to do and in makes no difference and no file runs. I am staying with 24, and just waiting on you guys to come up with a fix. This is just to much now. Maybe I will just go back to 24 and forget updates if it works don't fix it.
Posted: Sat Sep 13, 2014 11:38 pm
by adam
What does the text box say?
Posted: Sun Sep 14, 2014 5:25 am
by Paradigm Karaoke
"Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Doblon\Siglos Karaoke Professional]"
is what comes up when i tried it.
opens notepad and shows that text
Posted: Sun Sep 14, 2014 9:28 am
by adam
Please run regedit program (type in regedit in command line), and use File -> Import command to apply the file.