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Code not working
Posted: Tue Dec 14, 2010 2:59 pm
by April
Tried numerous times w/the copy paste function. Even uninstalled and reinstalled the software completely removing registry entries. Still does NOT work. Lastly tried manual entry of info. Still does not work. Code is no good. Please assist!
Invalid Unlock Code
Posted: Tue Dec 14, 2010 3:12 pm
by April
FYI this is for the Power CD&G Player
Invalid Unlock Code
Posted: Tue Dec 14, 2010 3:44 pm
by April Villegas
FYI: Tried this on Vista first since it's my main HDD on my system. When I read all the nightmares in your forums, tried it in XP. Regardless of which mail client or O/S I used, your 'autofill' function adds a blank space at the beginning. Removed the space. Still doesn't work. Tried manually typing the information in. Still doesn't work. Should NOT be having issues at purchase of a product. Especially with no 'real' tech support. Please reply asap, or will either ask for refund or report as fraud and purchase a program that has some type of support!
TYVM.
FYI: Sent an email 'already' to your 'tech support' with numerous screenshots just in case I get the token' CONTACT SUPPORT @ THIS EMAIL answer I see so frequently on here.
Posted: Wed Dec 15, 2010 1:45 am
by adam
The new unlock code was e-mailed to you. Please use it to unlock the program.
Works fine.
Posted: Wed Dec 15, 2010 10:51 am
by April Villegas
TYVM the new code works fine. Unsure of why the email it uses is an invalid one, guessing you had to use a new address to generate a different code. Concerned that should anything ever happen to my HDD I won't remember the address, since it doesn't exist. Anyways, TY for the prompt reply.