Program reverted back to trial

[J0hn G. Medley]

I bought update and when i tried to use it my program went to trial mode and the code you emailed me won't open it.

[Piotr]

The best way to enter the unlock code is to select the entire email with the unlock key (press Ctrl+A), and then copy it to the clipboard (press Ctrl+C). All fields in Unlock dialog should be populated.

If this does not work please copy and paste the unlock code. To do this copy it in the registration email (select it with mouse and press Ctrl+C) and then paste into the dialog box (activate unlock code edit box and press Ctrl+V).You may also do the same for email address, as unlock code depends on it.

If this still does not work please send us a screenshot of About and Unlock dialog boxes. Instructions on creating the screenshot can be found here:

http://www.powerkaraoke.com/help/screenshot.htm

Our support email is support@powerkaraoke.com