Fulfillment policy

Refund and return policy

Free trial versions available

All products are available for trial. Free downloads are provided in downloads section. They allow to test if they work on your machine and if they meet your needs. If you have any questions, please contact us.

Delivery

After payment is received, you will receive an email with an unlock code. The unlock code is also displayed in browser after the purchase.

When purchasing upgrades with changed email the order is processed manually. In this case you will receive an email with unlock code within 24 hours.

Refund

We ask you to check if software works using the trial version provided. But if for some reason you are unable to do this or the software fails to deliver what you expected, you can request a refund within 14 days of purchase. Please contact us via email to request a refund.

Product exchange

If you have made a mistake and purchased incorrect product, please contact us via email and we will be happy to sort the issue.

Updates

All purchases include one year of free updates and support. You may use the original version or any version released within the year after purchase, but to use the version released later you need to purchase a renewal package that will give you updates for another year.